Security Specialist

Working at the Poudre Libraries is about being part of a dynamic organization that is transforming the community and having fun along the way. You’ll be instrumental in helping our library customers connect to the ideas, information, and resources that spark their curiosity and support lifelong learning. More than 1 million people come through our doors each year and tens of thousands more access important library services online and through our outreach efforts, making the Library District – and its staff – an indispensable public resource. Come check us out!

SELECTION PROCESS: All applicants must apply online and submit a cover letter and resume. https://poudrelibraries.pinpointhq.com/postings/2264396e-e3b8-4d59-ab34-48a245958f1f

Applicants will receive an email acknowledgment when the application has been successfully submitted.  Completed applications will be forwarded to the hiring manager.  Applicants who are selected for further testing or interviews will be contacted by someone on the hiring team to schedule. Please keep your contact information up-to-date. NO PHONE CALLS, PLEASE.

 Post-offer background check & MVR required.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. The library may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. 

Job Title:  Security Specialist

Job Type: Classified
FLSA Status: Non-exempt
FTE: .5 (20 hrs/week)

Pay: $21.75 – 27.18/hour

Benefits: Classified benefits 

Job Description

Summary: Under supervision of the Security Supervisor and daily direction from the Library Branch Manager, support’s the Library’s mission by ensuring the safety of customers and staff as well as compliance with the District’s policies, procedures, rules, and regulations.  
     

Essential Duties and Responsibilities 

• Creates a safe and welcoming environment for all Library and Library park users.
• Greets Library and Library Park users with courtesy and respect.
• Provides excellent customer service by responding to directional inquiries, and referring library service questions to appropriate staff.
• Conducts routine patrols during hours of operation including inside the library, perimeter of the buildings and throughout Library Park and Webster House.
• Helps manage incidents in the library and park that do not require police assistance.
• Assists with opening and closing, making sure the building is cleared and secured.
• Enforces customer and staff compliance with general safety and security policies and procedures; responsible for in-depth knowledge and implementation of the DERP (Disaster and Emergency Response Plan).
• Responds to and investigates disturbances on library property; escorts customers who are not following policies and procedures out of the library.
• Writes clear and detailed incident reports.
• Maintains customer and staff confidentiality within local, state, and federal requirements.
• Maintains current safety training and certification, including but not limited to CPR, AED, Narcan training, etc.
• Performs other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Knowledge of the Poudre River Public Library District’s policies and procedures and ability to follow them
• Knowledge of standard security practices and procedures
• Knowledge of basic first aid and proper use of an AED
• Experience working with a diverse population
• Experience de-escalating conflicts and potential conflicts
• Ability to use and operate computer software, including MS Office, email, security camera and patron incident tracking
• Ability to remain calm and exercise sound judgement when making quick decisions in emergency situations
• Ability to work independently and effectively organize daily work under general supervision
• Ability to work as part of a team
  
  

Education/Experience:

High School or GED required, along with at least two years of security and emergency response related experience. Must be at least 21 years of age. Possession of a valid CO driver’s license preferred.

Language Abilities:

Ability to read, analyze, and interpret policies, procedures, or governmental regulations.  Ability to write reports, email correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from staff, managers, customers, and the general public.  Fluency in Spanish or other language is a plus. 

Reasoning Abilities: 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Certificates and Licenses:

Safety – CPR, AED, Narcan, or ability to become certified within six months of start of employment.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment and Physical Demands:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed and/or required to:

• Work primarily in a library environment and sometimes in community settings.
• Regularly sit, stand, walk, and use hands to handle or feel.  
• Occasionally reach, lift, and move arms above shoulder level.
• Occasionally bend, stoop, kneel, crouch, crawl, climb or balance.
• Occasionally lift and/or move materials weighing up to 20 pounds.
• Concentrate on and complete tasks in the presence of distractions.
• Regularly operate a variety of standard office equipment including a computer, laptop and/or tablet PC, telephone, copy and fax machines.
• Moderate to loud noise levels.
• Travel to/from meetings and various locations.