The Grand Forks Public Library seeks an innovative and outgoing Community Outreach Librarian who will take our services and programming beyond the library walls and into the community. If you have a Master’s Degree in Library Science, can run with a project, love interacting with people, and enjoy having a tangible impact on your community, we may have a place for you. This is a full-time position working 40 hours per week. Salary range is $47,694 - $68,161. Job description and online application is available at http://www.gflibrary.com/jobs.aspx. Apply by EOD 2/23/2018.
JOB TITILE Community Outreach Librarian
DEPARTMENT Adult Services
REPORTS TO Adult Services Supervisor
The Community Outreach Librarian is an energetic, service-oriented librarian who will connect the community, enrich the mind, and inspire the imagination by taking library services and materials beyond the library walls and into the community. Under general supervision, this librarian performs professional library work and independently implements offsite programming for a variety of demographics. Will provide assistance in the daily operation of the library and will be responsible for creating and maintaining connections throughout the community, providing innovative and responsive services, and being a friendly and enthusiastic face of the library in the community. A passion for helping others and an outgoing personality are essential.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide excellent customer service to community members, including those outside the library walls. Develop and deliver innovative and engaging programs and materials to community organizations and businesses, including senior living and activity centers, child care facilities, and a variety of outreach locations throughout Grand Forks County. This may include underserved populations, area businesses, service groups and other organizations and venues as applicable. This will include driving the library van to locations throughout the County on a pre-determined schedule.
- Serve as an enthusiastic face of the library and a liaison to community organizations. Develop and sustain viable community partnerships. Continually assess community needs and outreach resources in order to maintain relevant, helpful and interesting services
- Be creative when developing programs and promoting our services to the community. Seek to instill a love of reading and a confidence in the resources offered by the library to every person served. As a community resource, must maintain a positive attitude and work to ensure the best library experience possible.
- Work cooperatively with other staff in learning procedures and becoming familiar with patron needs, particularly with the Children’s Librarian regarding daycare outreach. Work with staff in planning and implementing special projects involving patron service and outreach.
- Select, check out, and deliver library materials to designated people, facilities and locations. Conduct off-site library card registration. Maintain statistics and patron testimonials for monthly and annual reports.
- Work days, evenings, and weekends as needed (40 hours weekly maximum). Work at the Reference/Information desk 6-10 hours per week, on a rotating schedule established by the Adult Services Supervisor.
- Provide suggestions to readers, train customers on the use of the library catalog and library e-resources. Offer customer assistance using computers, computer programs, databases, printing, scanning and electronic devices. Conduct computer troubleshooting as necessary.
- Stay current on emerging library trends, new and current technologies, and take responsibility for own professional development. Attend webinars, workshops, and library conferences as approved by Library Director and Adult Services Supervisor.
- Actively participate in various meetings, programs, committees as a representative and member of the library.
ADDITIONAL DUTIES AND RESPONSIBILITIES
- May support and plan special library events or programs.
- May be called upon to participate or provide cross training and support for other areas on occasion.
- Perform other duties and responsibilities as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
- Must be a lifelong learner who loves to share that passion with others, have an outgoing and upbeat personality, have excellent presentation skills, and really want to make a difference in people’s lives.
- Must love making connections with people, providing stellar customer service, and collaborating with coworkers to create one-of-a-kind experiences for library users.
- Ability to meet people easily, to empathize and connect with people of different ages, abilities, and social, economic, and cultural backgrounds, and to participate effectively in the cultural and intellectual activities of the community
- Ability to establish partnerships with a wide range of organizations such as neighborhood groups, business associations, and social service agencies.
- Ability to exercise initiative and make independent decisions.
- Knowledge of reference department operations of public library systems.
- Proficient in Microsoft Office products to compile research, write reports, correspond with customers and others, document incidents, prepare performance reviews, etc.
- Track statistics and create reports.
- Proficient in library reference databases and online catalogs (e.g., WorldCat, ProQuest, Ebsco, Aleph, ODIN, eBook access, magazine databases, Baker & Taylor, etc.) to do research, assist customers and staff and for collection development. Adept in internet usage and mobile technology.
- Demonstrated ability to think analytically, exercise initiative, and act in the best interest of the library.
- Ability to conduct oneself with tact and courtesy.
- Excellent oral and written communication and social skills.
- Dependability and punctuality
- Ability and willingness to operate a van and drive to all parts of Grand Forks County.
- Background check required.
EDUCATION, EXPERIENCE AND MINIMUM REQUIREMENTS
- Requires a Master’s Degree in Library Science from an ALA-accredited program.
- One or more years of experience in a public library setting.
- One or more years of customer service experience.
- A valid driver’s license is essential.
PHYSICAL DEMANDS / WORK ENVIRONMENT
Physical Demands: Position requires driving for up to an hour at a time. It also requires being up and moving around the library and, at times, standing for long periods of time or sitting at work desk. The job requires stooping, bending, squatting, stretching and pushing cart with books. Frequent lifting, such as plastic tubs or boxes of books, three or four reams of paper, or other materials (up to 50 pounds) may be required. Required to use motor coordination with finger dexterity (keyboarding, shelving), eye-hand coordination, data entry and computer use for accessing information. Should be conscious of appropriate ergonomics and work station setup.
Work environment: Professional and service-oriented work environment, open to the public throughout the week including nights and weekends. Environment is welcoming, inspiring, creative, and team-oriented.
The above description and statements are intended to describe the general nature and level of work being performed by the employee. They do not represent an exhaustive list of all job related responsibilities and duties performed or expected of the employee.