Job Title:                      Library Assistant 

Reports To:                  Librarian II

Department:                Public Services  

Location:                      Old Town Library

FLSA Status:                 Non-exempt

Job Classification:         Full-time Classified

Salary Range:               $19.76 per hour

Revision Date:              12-2019

Summary: The Library Assistant performs a variety of customer contact duties including actively assisting customers find and use library materials, and maintaining a welcoming, accessible library space. Provides information assistance and readers’ advisory to customers.  Provides programming and/or programming support.  Serves as lead scheduler for information service desks.  Exhibits excellent customer service while performing all work duties.

Essential Duties and Responsibilities include the following:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


High school diploma required.  Bachelor's degree from an accredited college or university is preferred.  One-year of library or related customer service experience required. Technical knowledge and experience using downloadable materials preferred.  Experience using scheduling software to create a public service desk schedule preferred.

Language Abilities:

Ability to read and speak English fluently required. Ability to read and interpret documents such as emails, procedures and informational articles required. Ability to write routine reports and email correspondence required.  Ability to speak effectively before groups of customers or employees of organization required. Fluency in Spanish is highly desirable. Fluency in a language other than English is desirable.

Certificates and Licenses:

Valid driver’s license required.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment and Physical Demands:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

While performing the duties of this job, the employee is exposed and/or required to:

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