SirsiDynix Remote Help Desk Support – part time, flexible hours, and remote, can work from almost anywhere. 

If you know SirsiDynix (particularly Symphony Workflows), like helping to train others on the basics, and you’d like to work in your ‘jammies’ from anywhere in the US, for the next 6 months … have we got the job for you.   LS&S is seeking one part-time (4 hours per day with flexible schedule) SirsiDynix Symphony Help Desk Support staff to help  out the Delaware school libraries.  The selected candidate will be trained on the statewide SirsiDynix /Symphony Workflows system with an emphasis on its use in school libraries.  Upon completion of the training, the candidate can work from anywhere in the United States, provided you have good telephone and Internet connections – we’ll even supply the computer if you don’t have your own.  Schedule will be 4 hours per day Monday-Friday, with a flexible hours morning or afternoon Eastern Time.   Responsibilities include: provide phone and online training and support remotely to school librarians migrating to the Delaware SirsiDynix Symphony Workflows statewide catalog and circulation system: • Typical types of support include:  • Checking books in and out • Creation, modification and removal of users • Placing and removing holds • Requesting items from other libraries • Adding bib and item records • Running standard reports.  Qualifications:  • High school diploma or GED required. Some college preferred • ILS or help desk experience preferred • SirsiDynix Symphony Workflows experience preferred • Two years of related experience in a school or public library preferred • Ability to provide training and support over the phone • Must be personable and like working with people • Must be effective at teaching others the basics of a new automation system via phone • Reliable and capable of working independently.  Click here for additional details and to apply. don’t wait too long, we’ll start reviewing applicants sometime next week.