JOB TITLE: TECHNOLOGY AND INNOVATION MANAGER

PAY GRADE: 6 ($52,000 - $66,560 per year)

STATUS: Exempt, full-time (40 hours/week minimum)

REPORTS TO: Executive Director

LOCATION: Rifle, travels to all Library District facilities

Summary:

The Technology and Innovation Manager is an executive level position reporting to the Executive Director. This position also actively serves on the District’s senior leadership team, the Executive Leadership Team (ELT). The Technology and Innovation Manager attends the monthly Library Board of Trustees meeting.

This position plans, organizes, manages, and provides direction and oversight for all functions related to the District’s public and staff computer network and telecommunications software and hardware infrastructure, including operating systems, enterprise applications, integrated library system (ILS), servers, desktop and laptop computers and applications, local and wide area networks, printers, telecommunications systems, and the District’s website. This position also provides professional assistance to library staff and Trustees.

The Technology and Innovation Manager is responsible for the expenditure and management of a budget of approximately $1 million annually. This position develops and executes the District’s Technology Plan. This position maintains familiarity with library trends related to technology and makes recommendations to the Executive Director for ongoing updates of library technology software and hardware infrastructure.

The Technology and Innovation Manager directly supervises and evaluates the Web Design Specialist.

The Technology and Innovation Manager strives to provide outstanding customer service to all Library District staff, maintains an excellent rapport with contractors and vendors, and treats all individuals within and outside the District with courtesy and respect at all times.
The Technology and Innovation Manager is able to collaborate with any other staff as needed; and is able to effectively communicate with all levels of GCPLD staff.

The Technology and Innovation Manager is responsible for understanding and enforcing all District policies and procedures, supporting the District’s mission, vision, and values. The Technology and Innovation Manager is expected to be a team leader and a team player.

ESSENTIAL FUNCTIONS:

  •  Serve as an engaged member of the District’s Executive Leadership Team

  •  Represent the District on internal and external committees and task forces as needed

  •  Foster technology innovation in the District and keep abreast of trends in the library industry, particularly trends in the use of technology in libraries

  •  Develop and manage the IT department budget

  •  Develop and implement the District’s Technology Plan

  •  Develop and implement Information Security and Electronic Patron Data Privacy Policy and procedures, and ensure continuous District compliance with all applicable laws and regulations

  •  Oversee all functions of the integrated library system (ILS) including acquisitions, cataloging, circulation, serials, and the public interface component; administer and maintain the relational database and software modules supporting the District’s ILS

  •  Plan, manage, and oversee the daily functions, operations, and activities of the Technology and Innovation department, including installation, operation, and maintenance of software and hardware, user support, development of user requirements, technology needs analysis, project management, and the administration and operation of computer and other information technology equipment and telecommunications systems

  •  Develop and standardize procedures and methods to improve the efficiency and effectiveness of information technology programs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; prioritize and allocate available resources; identify opportunities for improvement and make recommendations to the Executive Director

  •  Procure information technology equipment and supplies; prepare and evaluate competitive bids and RFPs while adhering to all applicable District policies; evaluate products and vendors; negotiate contracts; present bids to Executive Director and Board of Trustees as needed for signing before work begins

  •  Hire, evaluate, and terminate vendors and contractors as needed

  •  Manage annual asset sales of surplus items

  •  Deliver high-quality, comprehensive Technology report to the Board of Trustees on a monthly basis

  •  Conduct a variety of organizational and operational studies; recommend modifications to information technology programs, policies, and procedures, as appropriate

  •  Review and approve all technology related expenses within established spending authority

  •  Actively participate in annual system-wide budget development process

  •  Collaborate with Staff Trainer to develop and deliver relevant technology training to library staff

  •  Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of information technology; research emerging products and enhancements and their applicability to Library needs

  •  Manage and execute special projects, such as technology upgrades

  •  The duties listed are not meant to be all-inclusive, but are merely intended to be illustrative of the nature of the work to be performed by a person in this position.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  •  Ability to politely and effectively interact with the public when necessary

  •  Knowledge of current computer and telecommunications system features and their integration capabilities

  •  Knowledge of techniques for providing a high level of customer service to the public, volunteers, vendors, contractors, and District staff, in person and over the telephone

  •  Knowledge of management principles and practices, including goal setting, program development, implementation, evaluation, and project management

  •  Knowledge of principles and practices of budget administration

  •  Knowledge of systems design and development techniques, including requirements analysis, feasibility studies, software design, programming, beta testing, installation, evaluation, and operational management

  •  Knowledge of applicable federal, state, and local laws, codes, and regulations related to the operation of the assigned department

  •  Knowledge of the principles and practices of contract administration and evaluation

  •  Knowledge of organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned department

  •  Knowledgeable of the general principles of risk management related to the functions of the assigned area

  •  Knowledge of recent and on-going developments, current literature, and sources of information

    related to the operations of information technology and telecommunications

  •  Knowledge of record keeping principles and procedures

  •  Knowledge of modern office practices, methods and computer equipment

  •  Ability to recommend and implement goals, objectives, and practices for providing effective and efficient information technology services

  •  Ability to actively participate in senior management team activities, contributing to deliberations, adding value to discussions as appropriate, offering support and assistance where needed, and keeping members informed of the status of projects and relevant issues

  •  Ability to manage and monitor complex projects, on-time and within budget

  •  Ability to evaluate and develop improvements in operations, procedures, policies, or methods

  •  Ability to research, analyze, and evaluate new service delivery methods, procedures, and techniques

  •  Ability to prepare clear and concise reports, correspondence, policies, procedures, and other written materials

  •  Ability to conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports

  •  Ability to effectively represent the District in meetings with governmental agencies, community groups and various businesses, professional, and regulatory organizations, and in meetings with individuals

  •  Ability to establish and maintain a variety of filing, record-keeping, and tracking systems

  •  Ability to identify stakeholders when planning technology related work and clearly

    communicating the project plan, including possible impacts to staff and patrons

  •  Ability to obtain competitive bids while adhering to all applicable District policies, presenting bids to Executive Director and Board of Trustees as needed for signing before work begins

  •  Ability to effectively communicate in English with staff throughout the organization, both verbally and in writing

  •  Ability to obtain and maintain a valid Colorado driver’s license and pass an annual motor vehicle records check

  •  Ability to effectively use Microsoft office and Google products (Word, Excel, G-Suite, Email, etc.)

PHYSICAL REQUIREMENTS:

  •  Frequently sits at a desk while using a computer for extended periods of time

  •  Periodically moves equipment such as construction or technology equipment weighing up to 50 pounds

  •  Ability to safely drive between library locations

  •  Ability to work in an environment with florescent lights

  •  Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines

  •  Reasonable accommodations may be provided to meet physical requirements

 

ENVIRONMENTAL/WORKING CONDITIONS:

  • Occasional outside work with exposure to weather elements

  • May involve some evening and weekend hours

  •  Requires frequent face to face and virtual interaction with other staff, the Board of Trustees, and the public

  •  This position may work from multiple locations including in the administrative offices, branch locations, and remotely

     

EDUCATION AND EXPERIENCE: Required:

  •  Equivalent to graduation from an accredited four-year college or university with major coursework in computer science, information technology management, or a related field

  •  Four (4) years of increasingly responsible administrative or management experience in the development and administration of computer systems, telecommunication systems, and local and wide area networks

  •  Must possess, or be able to obtain, current Colorado Driver's License

  •  Excellent verbal and written communication, listening, and problem-solving skills

Preferred:

  • MBA with a technology concentration

 

All employees acknowledge and accept GCPLD’s Code of Conduct, respect the State of Colorado’s confidentiality laws, and support our mission. Garfield County Public Library District is an equal opportunity employer.